Refund Policy

Last updated: September 28, 2026

This Refund Policy explains when ClipWorkshop LLC ("ClipWorkshop", "we", "us") gives refunds for purchases made on ClipWorkshop. It's part of our Terms of Service.

1. Subscriptions

Paid plans are billed in advance, monthly or annually, and renew automatically until you cancel. You can cancel anytime from your account settings. Canceling stops future renewals, and you keep access to your plan until the end of the period you've already paid for. We don't give refunds or credits for partial billing periods.

2. 7-Day Refund for First-Time Purchases

If this is your first paid ClipWorkshop subscription, you can ask for a full refund within 7 days of your first charge, as long as you've used no more than 10% of the credits included in your plan. This applies to both monthly and annual plans. Renewals and later plan purchases aren't covered by this window.

3. Credits

Credits that have been used to generate content can't be refunded. Unused credits have no cash value and can't be exchanged for money. If a generation fails on our side, the credits for that job are returned to your account automatically.

4. Billing Mistakes

If you were charged twice, charged the wrong amount, or charged after you canceled, contact us within 30 days of the charge and we'll refund the incorrect amount in full.

5. How to Request a Refund

Email support@clipworkshop.com from the email address on your account and include the date of the charge. We'll reply within 3 business days. Approved refunds go back to your original payment method and usually appear within 5–10 business days, depending on your bank.

6. Your Legal Rights

Nothing in this policy limits any refund or cancellation rights you have under the consumer protection laws where you live.

7. Changes to This Policy

We may update this Refund Policy from time to time. Changes apply to purchases made after the updated policy is posted.